Dymo labelmaker, which I though would be fun for an 8 year old boy. It was. Kind of. The problem is that the labelmaker doesn't really work. The tape gets stuck and doesn't feed well at all. So D'Arcy wrote them a letter to let them know how disappointed he was. In November. It's now the end of February and we have heard bugger all. Occasionally he gets it out and struggles to make a label for something, but it really isn't cutting it. What would you do?